Shubhashish Homes has been awarded the National Realty+ Excellence Award 2025–2026 for Customer Service at the 17th Realty+ Conclave & Excellence Awards, held at The Leela Ambience. The award is regarded as a significant recognition in the Indian real estate sector for customer-focused practices.
The recognition reflects the company’s approach to customer engagement across various stages of the homeownership journey, from initial interactions to post-handover engagement. According to the organisers, the award evaluates service quality, consistency, and the ability to create positive customer experiences.
Unlike transaction-led sales models common in the sector, Shubhashish Homes follows an advisory-driven approach, where sales teams focus on guiding buyers through the decision-making process. The company has also introduced initiatives aimed at making key milestones such as site visits, registrations, and handovers more structured and customer-friendly.
Beyond possession, the developer has focused on community-building activities within its residential projects. Cultural ceremonies, festival gatherings, and resident-focused events are organised to encourage interaction among homeowners and foster a sense of community living.
The company also places emphasis on resident well-being and safety through initiatives such as health check-up camps, yoga sessions, and fire safety drills conducted across its projects. These measures are intended to improve awareness and preparedness among residents.
Commenting on the recognition, the company noted that the award aligns with the values promoted by its founder and chairman Jai Krishan Jajoo, including ethical practices, innovation, and long-term customer relationships.
As Shubhashish Homes continues its expansion across India, the company stated that the award serves as an encouragement to further strengthen service standards and customer engagement practices. The National Realty+ Excellence Award 2025–26 adds to the broader industry conversation on the importance of customer service and experience in residential real estate.