Misfits Communications, a leading innovator in AI-driven solutions, has officially launched Agrim, India’s first AI-powered voicebot platform designed to revolutionize customer service automation.
Agrim empowers businesses to create browser-based, voice-driven virtual assistants capable of delivering human-like customer support. Supporting 41 languages—nine Indian and 32 international—it ensures multilingual accessibility and inclusivity. Built with advanced AI and Natural Language Processing (NLP), the platform enables seamless voice and text interactions, real-time data retrieval, and personalized responses.
Siddharth Verma, Founder of Misfits Communications, said, “Agrim allows customers to build voicebots that extract relevant information from documents, websites, or media files and respond intelligently to queries.” It is tailored to industries where customer service is critical, offering instant, round-the-clock support while freeing human agents for complex tasks.
The platform’s versatility extends to e-commerce, delivering real-time query resolutions and personalized recommendations, and interactive advertising, fostering dynamic customer engagement.
Beta-launched in September 2024, Agrim received positive feedback for its adaptability and impact. “We built Agrim after understanding businesses’ key challenges. Our aim is to simplify AI application for solving day-to-day problems,” said Sanchayita Deb, Co-founder.
Agrim marks the first in Misfits’ suite of AI products. Two more solutions—Prakhar and Drishti—are slated for launch by the end of the financial year, further strengthening Misfits Communications’ role as a leader in AI innovation.