Liferay, Inc., a provider of digital experience platforms (DXPs), brought together enterprise customers, technology partners and industry leaders at its Customer Summit Mumbai 2026 on October 21 to discuss digital transformation, artificial intelligence (AI) adoption and the future of enterprise platforms.
Held at Courtyard Mumbai International Airport, the summit featured product roadmap updates, customer case studies and partner-led solutions, exploring how integrated digital platforms can help organisations modernise operations and improve customer experiences.
The event opened with an address by Manish Gupta, Director, Liferay India, followed by a keynote from Sherazade Fetita, Vice President of Marketing at Liferay. Ben Turner, Principal Evangelist at Liferay, presented the company’s roadmap for Liferay DXP.
Customer sessions featured Sunit Vakharia and Sameer Sahay of IndusInd Nippon Life Insurance discussing platforms for accelerating product launches, while Saurabh Sharma of Petronet LNG and Praveen G of Creant Technologies explored digital transformation in the energy sector.
The programme also showcased Krypton by Constl and Digitus360, a supplier management solution presented by Sandhya Rethish, Practice Lead for CX at Digitus.
AI discussions covered Liferay AI Hub, digital experience and commerce, and changing marketing practices. Samir Patel, Manager, Sales Engineering, APAC, at Liferay, presented how Liferay AI Hub enables organisations to build and manage AI agents using enterprise context.
Gupta said organisations were increasingly focused on connecting systems, simplifying processes and integrating AI within existing technology and governance frameworks.
The summit concluded with customer awards across four categories: New Launch of the Year, Maximum Use Cases, Customer Champion and Unique Use Case of the Year, followed by a networking dinner.