Liferay has been recognised as a ‘Customers’ Choice’ vendor in the 2026 Gartner Voice of the Customer report for Digital Experience Platforms (DXPs), based on customer reviews submitted through Gartner Peer Insights.
According to the company, this is the second time it has been placed in the report’s upper-right quadrant, a position awarded to vendors that receive strong customer feedback. Among the seven vendors covered in the report, Liferay was one of two to receive the ‘Customers’ Choice’ recognition.
Liferay said its Digital Experience Platform (DXP) received an overall customer rating of 4.6 out of 5, based on 64 reviews as of July 2026. The company also reported that 91% of reviewers said they would recommend the platform.
The reviews rated the platform across several areas, including product capabilities, sales experience, deployment experience and customer support. The assessment covered customer feedback collected over an 18-month period ending May 31, 2026.
The company said reviewers highlighted the platform’s flexibility and integration capabilities. One customer from the healthcare and biotechnology sector noted that the platform could be integrated with multiple systems and praised the support provided by Liferay’s technical and account teams.
The Gartner Voice of the Customer report compiles verified customer reviews from Gartner Peer Insights to provide IT decision-makers with insights into users’ experiences of purchasing, implementing and operating technology solutions. Vendors included in the report must meet minimum review and rating thresholds during the evaluation period.
Liferay provides Digital Experience Platform solutions that enable organisations to build websites, customer portals, intranets and other digital applications across multiple industries.